FAQs

Will the samandjo skincare range be suitable for my boy?
Our natural skincare products do not contain harmful chemicals like parabens or sulphates.  We do suggest a test patch prior to use.  We offer a full list of ingredients on both our website and packaging.   

What age is appropriate to start using sam&jo skincare?
We believe that good skincare habits should start early on. Our products are gentle enough to start as soon as you seen signs of skin changes such as oiler skin, blackheads & pimples in the pre-teen years. 

How do I patch test?
We recommend patch testing of all products prior to first use. Apply a small amount of the product onto the clean area of the forearm and keep the area dry. Rinse the area after 24 hours. If any redness, burning, itching, blistering or irritation occurs at any time throughout the test, do not use the product. Please contact us with any concerns.

Where are the samandjo skincare products manufactured? 
Our products are proudly made in Australia.  The entire cycle from formulation to filling, packing and distributing takes place in Australia.  

How long will the product last for once opened?
The product will last for 6 months once opened.

Do the samandjo skincare products contain parabens or sulphates?
No, all of our products are sulfate and paraben free.

Are samandjo skincare products tested on animals?
No, we do not test any of our products on animals, we are proudly cruelty free.

Can girls use these products?
Yes! Our products are suitable for all teenagers, as well as adults. We are however working on a range just for girls – stay tuned!