FAQs

Will the sam&jo skincare range be suitable for my pre-teen, tween or teen?
Our natural skincare products do not contain harmful chemicals like parabens or sulphates. We do suggest a test patch prior to use. We offer a full list of ingredients on both our website and packaging.   

What is the difference between the sam&jo skincare girls range and the boys range?
The key difference is the scent. The boys range is scented with a light citrus scent, whilst the girls has a luscious pomegranate and coconut fragrance. Both ranges contain all natural plant and fruit extracts that are selected to work best for acne-prone teenage skin.

What age is appropriate to start using sam&jo skincare?
We believe that good skincare habits should start early on. Our products are gentle enough to start as soon as you seen signs of skin changes such as oiler skin, blackheads & pimples in the pre-teen years. 

How do I patch test?
We recommend patch testing of all products prior to first use. Apply a small amount of the product onto the clean area of the forearm and keep the area dry. Rinse the area after 24 hours. If any redness, burning, itching, blistering or irritation occurs at any time throughout the test, do not use the product. Please contact us with any concerns.

Where are the sam&jo skincare products manufactured? 
Our products are proudly made in Australia.  The entire cycle from formulation to filling, packing and distributing takes place in Australia.  

How long will the product last for once opened?
The product will last for 6 months once opened.

Do the sam&jo skincare products contain parabens or sulphates?
No, all of our products are sulfate and paraben free.

Are sam&jo skincare products tested on animals?
No, we do not test any of our products on animals, we are proudly cruelty free.